8k8 jili Privacy Policy – How We Handle Your Personal Data

When you register an account on 8k8 jili, we collect the personal information you provide directly during the sign-up process. This includes your full name, date of birth, email address, mobile number, and the payment details you link to your account for deposits and withdrawals in Philippine pesos. We collect this information because it is necessary to create and manage your account, verify your identity, and process your transactions securely. Without this basic information, we would not be able to provide you with access to the platform or ensure that your funds are handled correctly. All registration data is stored securely and is only accessible to authorised members of the 8k8 jili team who need it to carry out their duties.

Beyond registration details, we also collect information about how you use the platform — including the pages you visit, the bets you place, the games you access, and the times and frequency of your sessions. This usage data helps us understand how Filipino players interact with the platform so we can improve the experience, identify technical issues, and ensure the platform is functioning as intended. We may also collect device information such as your browser type, operating system, screen resolution, and IP address when you access 8k8 jili from your mobile phone or desktop browser. This technical data is used for security monitoring, fraud prevention, and to optimise the platform for the devices most commonly used by our players in the Philippines. We do not use this data to build advertising profiles or sell it to third-party marketing companies.

If you contact our support team, we will also retain a record of that communication, including the nature of your query and any information you provided in the course of resolving it. This helps us maintain a consistent level of service and refer back to previous interactions if a follow-up is needed. Communications data is stored securely and is not shared outside of the support and compliance functions of the platform. You may request a summary of the communications data we hold about you at any time by reaching out through the contact details provided in the footer of this page.

The personal data we collect is used primarily to operate and maintain your account on the 8k8 jili platform. This includes processing your deposits and withdrawals in Philippine pesos, verifying your identity when required, applying responsible gaming tools you have set, and communicating with you about your account activity. We also use your data to comply with our legal and regulatory obligations, which may include verifying that you meet the minimum age requirement of 21 years and that your account activity does not raise concerns under applicable Philippine laws and regulations. These are not optional uses — they are fundamental to running a licensed and compliant gaming platform.

We may use your contact details to send you service-related communications, such as notifications about changes to these policies, updates to your account status, or important security alerts. These communications are not marketing messages and cannot be opted out of entirely, as they are necessary for the proper management of your account. If you have given us separate consent to receive promotional communications — such as information about new features, sports betting markets, or platform updates — you may withdraw that consent at any time by updating your communication preferences in your account settings. Withdrawing consent for promotional messages will not affect the service-related communications you receive.

We also use aggregated, anonymised data — meaning data that cannot be linked back to any individual player — for internal analytics, platform development, and reporting purposes. This type of analysis helps us understand broad trends in how Filipino players use the platform, which sports markets are most popular, and where the user experience can be improved. Because this data is fully anonymised before it is used for analysis, it does not constitute personal data processing and is not subject to the same restrictions as individually identifiable information. No individual player's activity is ever shared in identifiable form for these purposes.

8k8 jili does not sell your personal information to any third party under any circumstances. We may, however, share your data with carefully selected service providers who assist us in operating the platform — for example, payment processors who handle your deposits and withdrawals, identity verification providers who help us confirm your age and identity, and technology partners who support the infrastructure of the platform. All third-party service providers who receive your data are required to handle it in accordance with applicable data protection standards and are prohibited from using it for any purpose other than the specific service they are providing to us. We review our third-party relationships regularly to ensure these standards are being maintained.

We may also disclose your personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we are legally required to do so, or if we believe in good faith that such disclosure is necessary to comply with a legal obligation, protect the rights or safety of our players, or investigate suspected fraud or other illegal activity on the platform. In such cases, we will only disclose the minimum amount of information necessary to fulfil the legal requirement or address the specific concern. We will not voluntarily share your data with government bodies beyond what is required by law. If you have questions about how your data may be shared in specific circumstances, you are welcome to contact us using the details in the footer of this page.

As a player based in the Philippines, you have a number of rights in relation to the personal data we hold about you. You have the right to request access to your personal data — meaning you can ask us to provide you with a copy of the information we hold about you and an explanation of how it is being used. You also have the right to request that we correct any inaccurate or incomplete personal data, and we will action such requests promptly once we have verified your identity. If you believe that we are processing your data in a way that is not justified or proportionate, you have the right to object to that processing, and we will review your objection and respond within a reasonable timeframe.

You may also request that we delete your personal data in certain circumstances — for example, if you close your account and there is no longer a legal or regulatory reason for us to retain your information. Please note that some data may need to be retained for a period after account closure to comply with our legal obligations, such as anti-money laundering record-keeping requirements. In such cases, we will explain what data is being retained and why, and we will delete it as soon as the retention period has expired. To exercise any of your data rights, please contact us using the details provided in the footer of this page, and we will respond to your request within the timeframe required by applicable law.